Last Updated: 21/04/25
At JRB Builds, we respect your privacy and are committed to protecting any personal data that you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or get in touch with us.
1. Information We Collect
We may collect and process the following types of personal information:
- Your name
- Email address
- Phone number
- Address (if provided via contact forms or email)
- Project details you choose to share with us
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Manage ongoing projects and communications
- Improve our website and customer experience
- Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information.
3. How We Store Your Information
Your data is securely stored on encrypted devices and protected platforms. We only keep your personal information for as long as necessary to fulfil the purposes we collected it for, including for any legal, accounting, or reporting requirements.
4. Sharing Your Data
We may share your data with:
- Trusted subcontractors or third parties necessary to complete your project (only with your consent)
- Service providers who help us manage our website and communication systems
- Regulatory bodies if legally required to do so
5. Cookies & Website Tracking
Our website uses cookies to:
- Understand how visitors interact with the site
- Improve loading speeds and navigation
- Enable form submissions and basic functionality
You can manage or disable cookies via your browser settings at any time.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Correct or update any of your personal data
- Withdraw consent or request data deletion
- Lodge a complaint with a supervisory authority if you believe your data has been misused
To exercise any of these rights, please contact us directly.
7. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
JRB Builds
Email: info@jrbbuilds.co.uk
Phone: 07875 667650
Address: 44 Tukes Way, Saffron Walden, CB11 3ES
By using our website or providing your personal information, you consent to the terms of this Privacy Policy.
